Contact

Warranty

The seller warrants to the buyer that the goods supplied are in accordance with any specifications specified in the manufacturers terms and warranties, or if there is no such specification to be within the normal limits of wholesale quality. The seller’s liability under this warranty shall be limited to replacing any goods shown to be defective or, at the seller’s option only, reimbursement of the price received by the seller for goods, at the seller’s sole discretion. The seller shall not be liable in terms of (b) to replace any goods in a consignment unless it receives immediate written notice from the buyer to enable the complaint to be investigated before the remainder of the consignment is used or returned.

Returns / Refund Policy

If you wish to return your order, you should notify support@moreflavour.co.za within 5 days of purchase. To receive a refund, (excluding shipping costs), MoreFlavour must be notified within the 5-day cooling-off period and the goods must me be returned unused, undamaged, including all parts and packaging. The buyer must bare the cost of shipment to MoreFlavour. Proof of purchase will be required.

If you have used a product and found it to be damaged or faulty, we will collect the product at our expense and either replace, refund or repair the item, depending on the circumstance and date of purchase as per the Consumer Protection Act (CPA). Proof of purchase will be required.

View terms of use