Terms and Conditions
These are the conditions of sale which apply to every contract for sales of goods by FloatSA Distribution (t/a MoreFlavour) (the seller) to the purchaser.
Prices
Unless otherwise stated, the purchase price of the goods shall be the seller’s official price list as at the date of dispatch or quoted as per sales order.
All prices quoted are nett and no further discount shall be applicable unless otherwise stated.
Payments
Payment for goods must be received before goods can be dispatched. No goods will be dispatched if payment has not been received in full unless other payment terms have been agreed to by FloatSA Distribution (t/a MoreFlavour) and the Buyer.
Delivery
Any time or period stated is approximate. We endeavor to deliver the goods within a reasonable time of receipt of a written order or within the time stipulated, if any. The Seller shall not liable for late deliveries and/or damage or loss suffered to the buyer relating to the delivery of the goods.
Unless otherwise agreed too average delivery times will be estimated for 2 to 3 days. When the goods are forwarded by other means the extra charges for transportation are for the purchaser’s account. Delivery shall be deemed effected when the goods are signed out from national dispatch point.
FloatSa Distribution (t/a Moreflavour) shall not be responsible for any claims for damages or loss however arising from delays in delivery.
Ownership, Risk & Exclusion
Notwithstanding delivery of any goods, ownership shall not pass until purchase price has been paid in full.
The risk shall be to the buyer on delivery.
The seller shall be exempted from and not be liable for any indirect or consequential damages of any nature, or any loss of profit or special damages of any nature, whether in the contemplation of the parties or not, which the buyer may suffer as a result of any breach by the seller of its obligations hereunder.
Subject to the warranty in 5, the seller does not give any warranty or guarantee to make any representation whatever in respect of the goods or their fitness for any particular purpose, whether known to the seller or not and shall not be liable for any latent or other defects in the goods.
Any recommendation or suggestions relating to the use of the goods made by the seller, either in technical literature or in response to a specific enquiry, is given in good faith, but is for the buyer to satisfy himself of the suitability of the goods for his particular purposes, and he shall be deemed to have done so.
Warranty
The seller warrants to the buyer that the goods supplied are in accordance with any specifications specified in the manufacturers terms and warranties, or if there is no such specification to be within the normal limits of wholesale quality.
The seller’s liability under this warranty shall be limited to replacing any goods shown to be defective or, at the seller’s option only, reimbursement of the price received by the seller for goods, at the seller’s sole discretion.
The seller shall not be liable in terms of (b) to replace any goods in a consignment unless it receives immediate written notice from the buyer to enable the complaint to be investigated before the remainder of the consignment is used or returned.
Returns / Refund Policy
If you wish to return your order, you should notify support@moreflavour.co.za within 5 days of purchase. To receive a refund, (excluding shipping costs), MoreFlavour must be notified within the 5-day cooling-off period and the goods must me be returned unused, undamaged, including all parts and packaging. The buyer must bare the cost of shipment to MoreFlavour. Proof of purchase will be required.
If you have used a product and found it to be damaged or faulty, we will collect the product at our expense and either replace, refund or repair the item, depending on the circumstance and date of purchase as per the Consumer Protection Act (CPA). Proof of purchase will be required.
Vis Major
The buyer shall not have any claim of any value whatsoever against the seller for any failure by the seller to carry out any of its obligations under the contract as a result of vis major.
The seller shall be entitled to cancel or delay deliveries, or to reduce the amount delivered, if it is prevented from or hindered in or delayed in the manufacturing or delivery by normal routes or means of delivery goods of the description covered by the contract through vis major.
For the purpose of (point 2) vis major shall include without being limited to, strikes, lockouts, accidents, shortages or unavailability of raw materials from normal sources or routes of supply, shortage or unavailability of our, any acts of any State of Government or any other authority, or cause beyond the seller’s reasonable control.
Cancellation and Suspension
The seller may cancel the contract/supply or any uncompleted part of it, if the buyer:
commits a breach of any terms or conditions of the agreement, or
being an individual, does not or is provisionally sequestrated, or surrenders his estate, or
being a partnership, the partnership is terminated, or
being a company, is placed under provisional or final order of liquidation or judicial management, or
compromises or attempts to compromise generally with any of the buyer’s creditors
The seller’s remedies in (a) shall not be exhaustive and shall be without prejudice and in addition to any other remedies it might have.
No relaxation which the seller may allow on any occasion for the carrying out of the buyer’s obligation under the contract shall prejudice or be a waiver of the seller’s right to enforce obligations on any other occasion.
Upon the termination of the contract/supply for any reason whatsoever –
All amounts then owed by the buyer to the seller in terms of the contract shall become due and payable forthwith.
The seller any retake possession of any goods in respect of which ownership has not passed.
If any amount owed by the buyer is not paid on due date, then without prejudice to any other right the seller may have, it may immediately suspend the carrying out of any of its uncompleted obligations until the payment is made.
Negotiable Instruments
Any promissory note, bill or exchange or other negotiable instrument received by the seller from the buyer shall not be a novation of the debt for which it is given, and the buyer waives presentment notice of dishonor or protest where applicable.
Cession
The buyer may not cede any of his rights under the contract without the seller’s written consent.
Proper Law and Jurisdiction
The validity of the contract/supply , its interpretation, the respective rights and obligations of the parties and all other matters arising in any way of its performance or expiration or earlier termination for any reason, shall be determined in accordance with the laws of the Republic of South Africa.
Arbitration
Any dispute which cannot be settled by negotiations between the buyer and the seller may at the sellers election be submitted to arbitration in accordance with the provision of the Arbitration Act (Act No 42 or 1965) or any amendment thereto or any law passed in substitution thereof.
Variation
No alteration or variation of the contract shall be of any force or effect unless it is recorded in writing and signed by or on the behalf of the seller.
Interpretation
The headings in the conditions are for the convenience only, and are not to be taken into account for the purposes of interpreting the contract.
Jurisdiction
In the event of any dispute or breach by the purchaser or non-payment by the purchaser, the purchaser hereby consents to the jurisdiction of the magistrate’s court for the district of Milnerton in terms of 544 of the Magistrates Court Act 19447 as amended.
Sale items are distributor clearance items. These products are all as good as new, otherwise we wouldn’t sell them.
Condition of sale items can be:
- Clearance: Item is new, but is being cleared out to make space for new stock
- Discontinued: The item new but no longer being stocked by MoreFlavour
- Damaged packaging: Item is new with damaged or replacement packaging
- Demo units: Item was opened or used once as a demo unit, but it still in “as new” condition
- Replaced part: In isolated cases a missing/faulty part has been replaced, restoring it to “as new” working order
As sale items with the above conditions cannot be defined as “brand new”, factory warrantees cannot not be honoured. Moreflavour will however provide a 6-month warrantee for your peace of mind. Items will need to be returned to Unit 24, East End Prime Park, Printers Way, Montague Gardens, Cape Town, 7441 at your own cost.